4 Types Of Personalities Found in Every Office

Improve your management skills by assessing the personalities of these four types of employees.

Every employer needs to know how to effectively deal with various personality types.

In her new book Personality Style At Work, author Kate Ward introduces the HRDQ Personality Style Model, which says that individuals have “specific, established, stable personalities that drive their behaviors.” If managers can identify their employees’ personality styles, they can better understand what to expect from them and how to interact with them.

Based on the HRDQ Personality Style Model, here are the four personality types of office workers:

1. Direct. Someone with a direct personality style will have a desk covered with paperwork, though it’s probably organized in piles. They typically prefer to learn independently and are action-oriented, so they may seem impatient or bored in group settings.

Direct personalities tend to use language such as “you must” or “you should.” They also speak loudly and quickly and state their own opinions as facts. Furthermore, these people also have poor listening skills, so if you need to give them instructions, be direct and straightforward in your interaction.

These people constantly feel like they need to be in a hurry and tend to make quick decisions.

2. Spirited. A spirited person usually has a messy desk, Ward writes, with “papers strewn everywhere, along with magazines, receipts, forms, books and other things.” If your employees have a spirited personality, they prefer to learn in groups and enjoy being mentored and attending conferences.

“If you notice someone who resists completing an online self-study program, that is a clue that the individual has a spirited style,” Ward writes.

People with this type of personality tend to exaggerate and talk a lot. They’re very good at beginning new projects, but need a little more encouragement to finish existing ones.

3. Considerate. This type of person’s desk is cluttered, yet they know where everything is. They may also have pictures of serene landscapes, group photos and other personal items prominently displayed.

Considerate people prefer to learn in group settings, especially team-building activities, and they don’t enjoy taking on new projects on a whim.

If you notice “one of your employees requires a lot of hand-holding when you assign her a new project, that is a clue that the employee might have a considerate style,” Ward writes.

People with considerate personalities speak slowly and softly and are often reluctant to offer their own opinions. They listen carefully before they speak and engage in a lot of small talk.

4. Systematic. This personality type usually has a tidy desk clear of papers, except the ones they’re currently working on. They also clean off their desk every night and the only materials visible are job-related, such as graphs and charts.

Systematic people prefer to think independently, may be reluctant to participate in classroom settings and are deadline-driven. They also tend to use precise language and prefer to share facts and data rather than their own opinions. They also have limited small talk and prefer focused conversations.


Here’s What Your Handwriting Says About You

Your handwriting reveals much more than you might imagine.

There’s a whole science behind analyzing handwriting for personality traits called graphology, which has been around since the days of Aristotle. Today, it’s used for a variety of purposes, from criminal investigations to understanding your healthSome employers even use handwriting analysis to screen potential employees for compatibility.

We talked to master graphologist Kathi McKnight about what the seemingly insignificant details in your writing say about you. “Just from analyzing your handwriting, experts can find over 5,000 personality traits,” she says.

McKnight readily admits that the information she provides below is a basic overview, so it won’t apply to everyone in every situation. Yet these factors can show you aspects about yourself that you may not have considered before.

Try writing out a sentence. We suggest: “The quick brown fox jumps over the lazy dog.” Then, keep reading to see what your handwriting says about you.

handwriting infographic_03

How to be a Persuasive Co-Worker

It’s a fierce world out there. Competition for choice careers is high and in order to stay on top of your game, you need to stand out as much as you can. There are several ways to make your mark in the office from the overt (like showing up early or closing the most deals) to the covert…which we’ll cover today. Some of the most successful people in your office you’ll notice are the ones who don’t work themselves into a sweaty pulp by 4pm. The most successful people are often the most persuasive!

Persuasive people are masters at casting their point of view in the most positive light. They can influence others into agreeing with them simply by employing a few verbal and physical techniques that will inevitably play persuasive mind games with the other person. Master these techniques, and you’ll stand out from your competition as the valuable and persuasive asset that you are!

So buckle up, young Jedi: it’s time for class.

1. Mirror body language. A lot of people will talk about not crossing your arms or legs to appear more “open” to the other person. Do not. Subconsciously, the person you’re talking to will “see themselves” in you and will be more likely to believe that you two are of the same mind.

2. Speak with confidence. This one seems like a no-brainer, but think about it. When you watch a presidential debate, are you going to feel comfortable supporting the guy sheepishly staring at his shoes or mumbling “Well…So…Uh…” Probably not. Make definitive statements! Stand your ground! You’re a lion! Hear you roar!

3. But don’t yell. Or wave your arms. This is a complicated dance you’re doing, balancing gestures and vocal patterns to sound strong and assertive without seeming like a crazy person. Speak deliberately, politely, smile on occasion and actually…..

4. LISTEN. Pause and listen to what the other person is saying. Not  only do you give your sparring partner a chance to voice their opinion, it shows respect, and they will see that and be more likely to reciprocate and listen to your point of view as a result. Plus, it gives you a chance to plan your  next move.

5. Compliment sincerely. When you listen to what they are saying, take a step back and verbally acknowledge something that they said. “I see what you’re saying,” “That’s an excellent point,” and “I agree” are a few useful phrases that will open the other person up to your perspective and will actually get them to parrot you back!

6. Transfer your energy. Make eye contact, touch their shoulder, or laugh. These acts make you seem strong and confident and like someone they want to follow and listen to.

7. Have good posture. This goes along with transferring your energy. But if you stand tall, you’ll be more imposing and seem like an authority.

8. Create opportunities. Consistently referring to the person you are talking to and offering them a chance to participate in the conversation, the project, the campaign, etc. makes them feel like they are being brought into an exclusive club. And who doesn’t like that? You are bringing them under your wing and showing them a whole new world. Bring them on board that flying carpet and make them feel like they are getting the experience of a lifetime by going your way.

9. Create scarcity. Push them. Express the idea that you are only accepting ten more applicants, or that the sale is only going on for a few more days. That sort of timeline will more often than not assuage them of any notion that they have time to think about what you’re saying and thus deny you.

10. Review. Get your last words out and close hard. Review your key points whatever it is you are trying to accomplish, do it. “Great, so let’s get started.” “Sounds like we’re good to go.” “Let’s proceed.” You see? You’re ready to get going, aren’t you?


Fast Trak Employee Acknowledgment

Lamine Khal!!


This picture was taken during last year’s Christmas party when Lamine was yet not a manager! The progress he’s made is unbelieveable! Hard work gets you there and you are proof of just that. In a matter of six months he has gone from Assistant Manager to Executive Manager. Our clients and markets are in love with his management tactics. “Three things will get you there- Drive, Determination, and Vision.” explains Lamine.

Fiber optic Friday!!


It’s fiber optic Friday here at Fast Trak and we are pumped!! Here are some fun facts you didn’t know about fiber optics to help you celebrate!

1. Fiber optics have been around since 1870! The actual fiber optic cables started making an appearance in the 1950s.

2. There is no electrical current in fiber optics! Fiber optics use light instead. This method has no heat involved and therefore makes it safer!

3. Fiber optics are fast due to their increased capacity!

4. Fiber optics have multiple uses! Aside from transmitting data, they’re also used for gun sights, spectroscopy, and artificial Christmas trees!

5. Fiber optics are green!

Social Media OVERLOAD!

Social media engagement: the surprising facts about how much time people spend on the major social networks

Emily Adler

Social platforms have become the new leaders in the digital media industry, evolving well past their beginnings as digital communication networks and becoming full-fledged media distribution channels and entertainment centers.

Today social dominates users’ attention. Nearly 20% of total time spent online in the US across both desktop and mobile devices is on social platforms. Facebook, alone, makes up 14% of total time spent online, according to comScore.

Looking at pure time spend figures, however, doesn’t take into account the size of a platform’s user base. To meaningfully compare social platforms’ engagement levels, one must compare how effective each social platform is at driving attention on a per-user basis. For example, while Snapchat’s monthly active user base is estimated to be slightly smaller than Twitter, the photo-sharing app is five times more effective at engaging users, according to BI Intelligence’s new social engagement index.

In a new report by BI Intelligence, we take a deeper look at user engagement at Facebook and Facebook-owned sites, including Instagram, WhatsApp, and Messenger, as well as Snapchat and struggling early heavyweights like Twitter and LinkedIn. We also take a look at the functions and content users are engaging with on each platform, and lay out the newest opportunities for brands and advertisers. Finally, we discuss what the future of social might look like with the emergence of new content formats like live streams and virtual reality.

Here are some key takeaways from the report: 

  • When looked at on a per-user basis, Facebook is still the leader in engagement by a wide margin, but it’s followed behind by Snapchat, which has fewer users than Twitter or Instagram. Tumblr ranks just behind Snapchat on our engagement index, followed by Pinterest.
  • Of the top social media platforms, LinkedIn is least effective in getting users to engage. In March, LinkedIn had the second-largest unique digital population out of our selected social platforms, but it also reported the lowest overall time spend. However, Microsoft’s recent acquisition of LinkedIn could result in a significant rise in engagement for the platform.
  • As social platforms mature and new ones emerge, the user and brand use cases for each become more varied. Facebook has seen a decline in user posts but a big rise in news consumption and video viewing. Snapchat is still favored for messaging but its Live Stories and Discover channels are turning the app into a media distribution platform. Twitter is beginning to prioritize video with its Periscope acquisition and NFL streaming deal.

In full, the report:

  • Presents a social index for engagement on top social platforms for both total digital and mobile.
  • Discusses top social platforms and lays out how users engage with each platform.
  • Identifies some of the best new opportunities for brands and advertisers to reach users on each social platform.
  • Lays out how social platforms are shaping the future of social engagement including virtual reality and messaging apps.
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